Know your customer well to retain their loyalty. Delivering functionality as the core of your training solutions.
Founded in 2001, the company provides software training and consulting services to the architecture, engineering and construction (AEC) industry. Servicing clients in the U.S., Canada, South Korea and Japan, the company offers a multitude of different trainings, including one-on-one mentoring, classroom sessions, video training and live remote training. Their instructors come from a wide range of backgrounds and actively work on designing, modeling and drafting of real-world projects.
As the online education industry continues to change rapidly, the client needed a website that would effectively improve knowledge management, as well as "future-proof" the company and stand up to sites developed by the competition. Courses needed to be easy to find, testing needed to be streamlined and a system needed to be developed that would track user progress and testing results. Given the highly complex and detailed nature of the project, close collaboration between Ameex and client's staff was necessary to ensure a fully functional end result.
Ameex developed a content-rich training website designed to make navigation a veritable breeze for their customers. Finding and engaging with courses is simple thanks to a highly functional search feature, coupled with instructional elements built into the system that focus on custom content delivery, course suggestions, interactive training exercises and online testing. The system's sophisticated reporting function documents student involvement and interaction, including logins/logouts, time spent completing lessons, results of online tests and more. Thanks to significant input from the client's team, the company's new website sets a benchmark for functionality in the online education space.