AmChat

Conversational Commerce Solutions

E-Commerce Focused Conversational Solutions

More personal customer experiences lead to better retention, higher engagement, more conversions, and increased ROI.  

1 in 5

40%

8%

3X

Customers Prefer Conversational Interactions

More Conversions Over Email

Increase in Conversion Rate

Increase in Average Session Length

RAPID DEPLOYMENT

So you can focus on tailoring AmChat to suit your brands’ specific needs.

Our solution directly leverages your e-commerce store's data through APIs to get you up and running with goal-oriented functionality almost instantly. We know retailers prefer customization. We did the heavy lifting so you can focus on creating the experience to set your brand apart.

HIT THE GROUND RUNNING

Product Search

Product Buy

AmChat
has the following functionality on Day One

Getting your users products based on their searches in natural language

Enabling buys directly in conversation, simplifying the user journey

Cart Management

Product Recommendations

A cart preview to modify and preview products, with a direct checkout feature 

Suggesting your users products based on previous searches or cart additions

Live Agent Integration

Content Search

A dedicated tab for your CSR agents to interact with customers directly

Organized content delivered right to your users based on their interactions

POWER TO YOU RETAILERS

Our solutions are built to provide exceptional business value.

Increased engagement, conversions, personalization, retention, and satisfaction. Reduced bounce rates and abandonment. Just some of the outcomes AmChat can deliver to your business from day one. And since we own the code base, we can commit to any other conversational goals you have.

COMPLETE CUSTOMIZATION, SEAMLESS INTEGRATION

Remarketing Integrations

Order Tracking

So customers can get information about previous and current orders

To market relevant and personalized products to your users across channels 

Maximize outcomes with these common integrations

Personalization Engines

Notification Services

Increase engagement by sending personalized messages on every visit

Understand your customers by analysing their natural language

Customer Relationship Management

Customer Data Platform

Use past interactions to serve your users content most relevant to them 

Start conversing with every customer to develop meaningful relationships

EXPERIENCE FOR YOUR USERS

Your customers are your priority. Their experience is our priority.

We’ve focused our solution to e-commerce use cases and built it out to work with a few key e-commerce systems, so we’ve been able to ensure that your users get a great experience. As a solutions provider, we know that a great customer experience leads to a conversion. AmChat was built with that in mind.

SOLUTIONING

Brought to you by one of the fastest-growing digital solutions firms in America.

We’re a digital technology & solutions organization - not a bot builder.  We worked with our e-commerce clients to create this solution to reduce the barriers of entry for SMBs and enterprises to implement conversational commerce. We can work with you to understand your existing digital ecosystem and seamlessly integrate AmChat into your sales pipeline and existing digital properties.

ISO/IEC 27001:2013 Certified

7 times consecutive INC 5000 company (2014-2020)

Ameex named as an "emerging" company in "Digital Workplace Transformations"

Awarded "Best Personalization Practice in Action" by Acquia

Let's work together

Let's assess how AmChat can add value to your business today

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