Synchronizing Technology and Strategy to build Optimal Omnichannel Experience
As today’s customers interaction with a brand is far-fetched and multilayered, it is important to provide a seamless experience across all channels to keep them engaged. Our expert digital strategists understand all your business channels i.e. mobile site, mobile app, desktop site, store, IoT, chatbots, etc., and help you build the right digital ecosystem that allows customers to pick up quickly from where they left off and continue the experience on another channel. Our expertise also lies in analyzing the data and customer behavior and help you invest in right channels thus reducing costs and increase your business growth.
Ameex named as an "emerging" company in "Digital Workplace Transformations"
A 8-time consecutive INC 5000 company (2014-2021)
ISO/IEC 27001:2013 CERTIFIED
Awarded "Best Personalization Practice in Action" by Acquia
Digital Strategy & Roadmap
Our digital strategists help you build a comprehensive omnichannel strategy that ensures a consistent and integrated experience for your customers across all touchpoints. We help you to connect people, bring teams together, and consolidate the processes so seamlessly that the experience is consistent.
Today’s customers exhibit varied buying patterns like buy online pick-up at store, or buy at the store and return online, etc., Our digital strategists help you build a holistic cross-channel experience that includes platform, processes, CRM, ERP, supply-chain, retail stores etc., thus giving a unified view of your customers and show them relevant content to improve engagement.
Today, 79% of consumers are making their purchases using mobile as it allows them to view products easily and purchase or return at their convenient time. Our digital strategists help you to expand the mobile experience by improving UI, performance, architecture, and search index.
It is crucial to choose the right platform for your eCommerce business for flexibility, scalability, performance, and to hit your growth targets. With our unique combination of eCommerce expertise and deep industry acumen, we help you select, implement, and manage the right eCommerce platform for your online business.
IoT & Chatbots
Our digital strategists help you build the right IoT technological stack that simplifies your customer interactions and provide a different experience that makes you stand out of the competition. We further guide you to implement conversational chatbots on your websites and mobile apps that helps in answering your users queries in real-time, reducing human error, and improving engagement.
Integrated Omnichannel Experience Increases Fan Subscriptions By 3x
With customer journey maps, we can build empathy, identify bottlenecks, and increase the retention rate for better engagement thereby winning their loyalty.