Support And Maintenance

Support And Maintenance

We understand how critical it is for the businesses to not only have a website but also to have it regularly maintained and updated. Even the most planned websites would require a continuous support and maintenance to enhance and extend the life of the website.

As technologies evolve, website applications and environments grow more complex, it pays to have a partner like Ameex on your side. Our team of highly trained and technically competent engineers will ensure your website meets its objective and improve its capabilities.

 

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We will work with clients to understand their business objectives and will be around to provide rapid response during emergencies. Our services can also be extended to include 24/7/365.

Ameex also provides various enterprise website application maintenance support model specifically tailor made for enterprise clients. These models come included with US based on-shore account management team.

Our Account Managers would possess great consultative skills, normally have deep domain knowledge, good product knowledge, and work with client's to truly understand their ecosystem. The role of our Account manager is so designed to mitigate any risk and to be available on shore (US) as point of contact during emergency and escalation. He will also conduct monthly account review with the client.

Why Ameex Maintenance and Support Services?

  • High availability web support team at a fraction of cost compared to having your own on premise team
  • Dedicated team with technical competence across different technologies
  • Fully trained quality team with keen eye for details will test every single update
  • 24x7 Rapid response for emergency
  • We understand and maintain websites on a variety of hosting environments
  • We provide staging environment in our own server for all clients

What our Clients Say?

  • "This is amazing! It's moving so fast. Even the emoticon box popped up really quick, and that's been one of the slowest features. I'm really impressed. - BunPlanet"
  • I've have spoken with my managers, and we have been very happy with the work that Drupal Geeks has done so far. We think it's a good time to move to an annual agreement.- Nick (Weddle Industries)

What website maintenance and support we can provide?

  • General Development Services
  • UI Development (HTML5, CSS, Javascript, jQuery, etc. )
  • Content Changes & Updates
  • Bug Fixes
  • QA, Cross Browser Testing & Site Performance Optimization
  • Minor Enhancements
  • Advice on usage of the CMS
  • Security Updates & Minor Upgrades
  • Code Deployment

Get Started!

Thank you for getting started. Talk to our consultants to know more about our process and services - you will learn the difference!

Bucket Hours

This type of support is suitable for ongoing support of the existing application or system and minor features development.

Annual/Monthly Retainer

This type of support is suitable for ongoing support of the existing application or system and minor features development. The difference from the previous type is that you will get a dedicated support engineer working on your request almost every time you raise a request - making it less time consuming and quick turnaround.

24/7 Emergency Support

With our Ameex 24/7 proactive monitoring services, be assured that our team of experts are monitoring your application and server proactively using latest tools to detect and address issues before they lead to disruptive downtime. And when server or application problems do occur, our continuous monitoring ensures that we address them quickly. A convenient monthly flat rate is billed every month.

Our Services

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Ameex Technologies Corp HQ,
1701 E Woodfield Rd, Suite 710, Schaumburg, IL 60173 Ph: (804) 920 1956 Fax: 847-517-9441
Email: info@ameexusa.com

Reach out to our nation wide business & sales team

  • Brian Browning
  • Senior Vice President
  • (804) 920-1956
  • Brett McCoin
  • Director of Business Development
  • (312) 340-7112
  • Mark Cline
  • Senior Vice President - Client Services
  • (334) 832-4340 x203
  • Hari Prasad Srinivasan
  • Business Development Manager
  • (312) 340-7111

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